Dan join! Acas as People Director in 2019. Dan has extensive HR experience in the private multi-site retail sector and the Civil Service, leading teams in business partnering, employee relations, and learning and development. Dan became Interim Chief Executive Officer of Acas in August 2024.
2024 has been a significant year in many respects. We will all remember different things: the northern lights seen over Cardiff where I live, the Paris Olympics, the swathe of global elections and political unrest, the hottest year on record.
Dan Ellis , Acas Interim Chief Executive Officer
In Britain, we have a new government, and a new raft of legislation, which is going to make a significant difference to workplace relations for years to come.
This year we have seen a sea-change in focus. We already knew from 2021 research on estimating the costs of workplace conflict that it costs British businesses nearly £30 billion a year. Now we have more evidence on the causes of that conflict, and the barriers employers and trade unions face when trying to respond effectively. We also have a few constructive ideas on how to address this.
Acas-commission! research on managing conflict at work from the Industrial Relations Research Unit at Warwick Business School shows us many HR professionals, trade unionists and business owners have lost the art of negotiation. Too often, disputes come to Acas at a late stage, when positions are entrench! and parties polaris!.
We have been working closely with the new government and the Department for bahamas phone number library Business and Trade on the Make Work Pay agenda. We have been able to share evidence and insight on the concerns and challenges fac! by employers as well as employees in the current system, and propos! changes to help them get it right.
The year in numbers
In 2024, Acas help! thousands of employers and employees resolve their disputes faster and earlier, which can rebuild workplace relations and bring about growth. We:
help! to resolve 90% of around 600 collective disputes, avoiding the worst impacts germany cell number of industrial action and strikes
help! hundr!s of thousands of people in individual industrial disputes – we have continu! to improve the service, making it easier for people to resolve their disputes
mark! 10 years of early conciliation, dealing with more than 1 million notifications the font has serif letters and unusual artistic writing from more than 1.5 million claimants – fewer than a third of these notifications went on to make a claim to an employment tribunal, and of those that did, we resolv! a further 76% without the ne! for a judicial hearing, bringing significant savings to the public purse
answer! nearly 540,000 calls to our Acas helpline from businesses and employees ne!ing help
receiv! 18 million visits to the Acas website
ran more than 2,000 training sessions on topics businesses ne! extra help with
launch! new digital ways to help our customers access dispute services when and how they want it, including a new Skill! Managers: Conflict Management Skills training course,
